Frequently Asked Questions
We have Private Hire Vehicle licensed by TfL to be used to Private Hire purpose. These cars are rented out on weekly basis from our 2 branches
Yes. All of our cars are approved for Uber and other big operators based in London. Majority of our cars are Toyota Prius.
You can pay via Bank Transfer or Cash if you are in the office.
No. All of ours are exempt from ULEZ so do not pay these charges
Yes. You pay Congestion Charge if the vehicle is not fully electric or Plug-in
We only ask for £200 Deposit that is refundable when the vehicle is returned to us
Our short term contract is 4 weeks only.
PCO stands for the Public Carriage Office, which is a department of Transport for London (TfL). The PCO licence is an essential document that allows you to drive for Uber or other rideshare apps in London. Important: its official name is Private Hire Driver Licence, but most people simply call it a PCO licence.
We accept bookings by specific make and model, therefore you will have the option to choose the car you want to drive (please note that we are unable to guarantee the colour).
Clean your trash, dirt and crumbs out of the car before you return it. If the agency has to do more than a quick vacuum, you may be required to pay a cleaning fee. Check the car thoroughly to be sure you haven’t left anything behind
24 hours Roadside Assistance is provided in case of emergency, breakdown or accident. Just call the dedicated number provided on your rental documents.
The amount of excess depends on which car you have rented and whether you have chosen to reduce the excess. The typical excess ranges from £500 to £5,000.
The excess is a charge towards the cost of repairs/loss of the vehicle
To pay cash for a rental car, you have to come to the main office.
It’s usually best to speak directly with your dealer about any issues with your car. But if you need more help or even just the dealer’s contact details, our customer team is right here on live chat, from 9am to 7pm Monday to Friday.
So long as you’re a registered taxi driver, you can still use your vehicle for social, domestic and pleasure purposes in addition to hire. However, rules can differ depending on your local council, so it’s always best to check in advance
The legal requirement for taxis requires that they should be subject to an MOT test or its equivalent one year after first registration and annually thereafter. For private hire cars annual MOT testing should commence after the vehicle is three years old.
The PCO licence is valid for 3 years and is issued by the PCO (Public Carriage Office), who are part of Transport for London (TfL). With the PCO Licence, you are able to work for private operators as a driver.